Flexible workforce solutions to meet your business needs

Finding the right talent at the right time can be challenging. Whether you need immediate expertise to fill staffing gaps, or a long-term workforce strategy, Grant Thornton delivers tailored solutions to help you stay agile.

Our specialists will integrate seamlessly into your organisation, ensuring a strong cultural fit and commercial awareness that drives business success. We provide skilled professionals across multiple industries, including banking, healthcare, technology, and the public sector, so you can confidently meet evolving demands.

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Our solutions

Access flexible, expert support

We provide on-demand professionals to fill immediate gaps and meet short-term project needs—quickly and reliably.

  • Rapid deployment of skilled professionals
  • Temporary cover for peak periods or absences
  • Expertise for discrete projects or specialist tasks
  • Seamless integration into existing teams

Build resilience and readiness

We help organisations design sustainable workforce strategies that align talent with long-term goals.

  • Strategic workforce planning and modelling
  • Succession planning and talent development
  • Retention strategies that support growth and agility
  • Scalable resource allocation across business units

Talent for complex environments

We deliver experienced professionals to support high-stakes, regulated activities in sectors like banking, healthcare, and public services.

  • Sector-specific knowledge to meet compliance expectations
  • Resource solutions aligned with regulatory cycles and scrutiny
  • Embedded teams who adapt quickly and deliver with precision
  • Flexible models that support oversight, governance and reporting

Project delivery in practice

We’ve supported clients across industries with targeted, outcomes-driven workforce solutions such as:

Communications

  • Internal and external script writing and quality assurance
  • Large-scale letter campaign management

Transaction and portfolio enhancement

  • Data remediation and documentation due diligence

Customer care

  • Inbound/outbound call handling and tech support
  • Complaint resolution and customer journey analysis

Remediation and restitution

  • File reviews and lookback exercises
  • Compensation resolution and claim calculation

Banking

  • Credit assessments, interim reviews and loan servicing
  • Central Credit Register (CCR) transformation and data analysis

Why Grant Thornton

At Grant Thornton, we don’t just provide people—we deliver expertise. Our workforce solutions team gives you access to skilled professionals who seamlessly integrate into your business, ensuring you remain resilient and prepared for change.

Whether you need immediate staffing support, specialised project expertise, or long-term workforce strategies, we help businesses build agile, high-performing teams.

With Grant Thornton, our clients receive:

  • Immediate access to expertise: Our network of professionals is ready to step in and support your business when you need it most.
  • Tailored workforce solutions: We align our services with your industry-specific challenges and objectives.
  • Proven track record: Extensive experience delivering workforce solutions across multiple sectors.
  • Compliance & risk management: Full regulatory adherence to reduce risks and enhance operational efficiency.
  • Seamless integration: Our professionals work as an extension of your team to drive results.

Contact us today to find out how our workforce solutions can support your business.

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Client impact

Scaling teams to meet demand

1.
Communications delivered with care
Designed and delivered tailored staff and customer communications during a strategic acquisition, supporting engagement and clarity.
2.
Complaints managed end-to-end
Handled a surge in complaints following regulatory action, supplying skilled resources and robust reporting to restore control.
3.
Rapid customer support response
Deployed and trained 50 on-site resources at short notice to maintain service levels during high-volume customer contact.