Operational Excellence

Organisations are composed of people, processes and technology and how they relate to each other is how the organisation operates. If they are appropriately aligned the organisation should achieve its strategic objectives. If they are not aligned, there is disharmony and a lack of synchronicity. We provide recommendations as to what is appropriate for people, process and technology elements bearing in mind the organisation’s strategic plan, vision and goals.

This involves a review and a SWOT analysis of the organisation’s strategic plan. We look at the key pillars of people, processes and technology and how they align with the plan and if they are helping the organisation meet its strategic objectives. This results in the production of a succinct report with a roadmap on what to do now, what to do next and what to do later on.

Every member of the team is Lean Six Sigma certified. We review existing processes and design new ones using a Lean lens to help the client achieve greater efficiency, become more effective and achieve their strategic goals and objectives.

This involves the implementation of the findings of the other reviews and brings together their recommendations into a unified action plan.