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The recent High Court tracker mortgage decision again brought sharply into focus the onerous nature of potential remediation exercises. Increasing regulatory pressure, ever-changing customer expectations, rising customer vulnerability and a competitive marketplace, deem an increase in remediation requirements for financial services firms highly likely.

Money laundering is on the rise globally. Between 2016 and 2021, the yearly number of cases brought to the European Union Agency for Criminal Justice Cooperation doubled, bringing the total number of registered cases for that period to 3,000. In Ireland alone, the number of recorded money laundering crimes increased significantly from 86 in 2018 to 701 in 2021.

Why is Microsoft making this investment and integrating ChatGPT into its full product suite? What does ChatGPT mean for businesses? Artificial intelligence is not a new concept, so what is new about ChatGPT? The key difference is that it has optimised human dialogue and language. This means you do not need to be an AI guru to interact with it and find the answers you need.

For many businesses, the COVID-19 pandemic’s manifestation as a black-swan event highlighted the shortcomings of the organisation’s risk awareness and risk management ability. In 2023 and beyond, the need for a trusted Internal Audit business partner, with a truly enterprise-wide risk lens, has emerged as a must-have rather than an optional extra. Knowing yourself, and in particular knowing which areas pose the greatest risks to your organisation are critical in today’s business and regulatory environment.

Technology plays a large part in the personal and professional lives of the majority of people. Not only is it an enabler to everyday business-as-usual tasks, but for most, they could not effectively do their job without it. So, while implementation of a new system can be transformational for your organisation, without adequate buy-in from your people, it can be difficult to land a new system successfully. We highlight four key ways you can use people-led change to achieve and sustain a successful system implementation.

Are you wondering if your relationship with your ERP has run its course? There are a few ways to tell, say the ‘ERP relationship therapists’ at Grant Thornton

Following the publication of the new Central Bank Corporate Governance Requirements for Investment Firms and Market Operators in November 2018, MiFID investment firms, non-retail investment intermediaries, and MiFID market operators are now subject to the requirements with effect from 1 July 2019.